2020年客户服务三大趋势：将AI融合到客服中心工作中驱动更好客户体验 —

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Language: English
Channel Number: 35890977
Article Number: 1954
Date: November 18, 2020, 10:13 pm
URL: https://go.forrester.com/blogs/2020%e5%b9%b4%e5%ae%a2%e6%88%b7%e6%9c%8d%e5%8a%a1%e4%b8%89%e5%a4%a7%e8%b6%8b%e5%8a%bf%ef%bc%9a%e5%b0%86ai%e8%9e%8d%e5%90%88%e5%88%b0%e5%ae%a2%e6%9c%8d%e4%b8%ad%e5%bf%83%e5%b7%a5%e4%bd%9c%e4%b8%ad-4/
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