2011 Retrospective – The Best And The Worst Of The Technology World
OK, it's time to stretch the 2012 writing muscles, and what better way to do it than with the time honored "retrospective" format. But rather than try and itemize all the news and come up with a list...
View ArticleSAP Restocks Its Cloud-Zoo With Ariba
SAP Turns To Acquisitions For Cloud InnovationsJust three months after SAP acquired SuccessFactors, a cloud leader for human capital management solutions, for $3.4 billion, it has now announced the...
View ArticleMicrosoft Moves to Level the Cloud Platform Playing Field
In typical Microsoft fashion, they don't catch a new trend right with the first iteration but they keep at it and eventually strike the right tone and in more cases than not, get good enough. And often...
View ArticleOracle Continues to Make Cloud Progress
Well if you're going to make a dramatic about face from total dismissal of cloud computing, this is a relatively credible way to do it. Following up on its announcement of a serious cloud future at...
View ArticleJoin Us At Customer Experience Forum West In Los Angeles, November 14-15, 2012!
Our Forum For Customer Experience Professionals in Los Angeles is just four weeks away -- and we have some exciting news!First, our final lineup of external speakers is confirmed. All of our main-stage...
View ArticleForrester Wave: Public Cloud Platforms -- The Winner Is…
…not that simple and therefore not always Amazon Web Services.First off, we didn't take what might be construed as the typical approach, which would be to look either at infrastructure-as-a-service...
View ArticleGrading our 2013 Cloud Predictions
At this time 12 months ago, we released our predictions for what changes in the market would be brought about by the maturing of cloud computing. Looking back on the year, we can now see that, while...
View ArticleFor Marketers, Salesforce1 Aspires To Be The Platform Of Customer Obsession
After one of the biggest announcements in the marketing technology space of 2013 -- Salesforce.com's purchase of ExactTarget -- few were surprised to see the ExactTarget Marketing Cloud feature...
View ArticleSalesforce.com’s Private AppExchange Can Streamline Multi-SaaS Sourcing
salesforce.com's 100,000+ customers now have a new option for streamlining SaaS sourcing across the enterprise: Private AppExchange. And, the price is right at $0. Free? Yes, free(!) but, don't assume...
View ArticleDavos Panel: The New Digital Context
Here at the World Economic Forum annual meeting in Davos, I moderated a CEO discussion on "The New Digital Context" (video below). Thank you to my panelists Marissa Mayer (Yahoo), Marc Benioff...
View ArticleSalesforce.com’s PaaS Unification Might Start Now
Salesforce.com has two unequal brothers in the platform-as-a-service (PaaS) space. While force.com is the basis and natural extensibility platform for the core CRM system, the Heroku platform acquired...
View ArticleSalesforce Wear Aims To Turbo-Charge Both Enterprise And B2B2C Wearables Markets
On June 10, Salesforce.com announced Salesforce Wear, a bundle of free tools and reference applications aimed at evangelizing the power of enterprise wearables. The offering supports six different...
View ArticleDeutsche Telekom And Salesforce.com: The Advent Of A SaaS Colocation?
There are a couple of announcements today at salesforce.com's local marketing event in Munich. Definitely the most important one -- and the one that customers have been eagerly awaiting -- is the joint...
View ArticleSalesforce.com Enters The BI Market With Wave, The Salesforce Analytics Cloud
There just might be another 800-lb gorilla in the Business Intelligence market. In a year.The popular cult book "Hitchhiker's Guide To The Galaxy" by Douglas Adams defines space as ". . . big. Really...
View ArticleSalesforce.com And Risk Analytics – They May Soon Be A Vendor To Watch?
Last week Salesforce.com (SFDC) hosted its annual Dreamforce Conference in San Francisco, and for the first time, the cloud giant's products could soon have some major implications in the governance,...
View ArticleSAP Acquires SuccessFactors – A Look At The Deal
Some Reflections On The Deal For Competitors, Partners, and CustomersThe DealOn December 3, SAP announced the acquisition of SuccessFactors, a leading vendor for human capital management (HCM) cloud...
View ArticleShining The Harsh Light On Cloud Washing
For years I have been railing about cloud washing -- the efforts by vendors and, more recently, enterprise I&O professionals to give a cloud computing name to their business-as-usual IT services...
View ArticleThe Cloud Will Drive Agility Into Your Customer Experience Ecosystem
This past June, Forrester began a conversation about what ails the networks of customers, partners, and employees we call customer experience ecosystems. My colleague Rick Parrish attributed the...
View ArticleGoogle And VMware Advance PaaS For Enterprise - Who Will VMware Partner With...
Today, Google announced Google App Engine for Business, and integration with VMware's SpringSource offerings. On Monday, we got a preview of the news from David Glazer, Engineering Director at Google,...
View ArticleLots Of Talk About Chatter At Salesforce’s UK Customer Event
Marc Benioff, CEO of salesforce.com, gave a typically energetic performance at London's Royal Festival Hall yesterday, both in the main-stage keynote and the private lunch for press and analysts. In...
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