This Week's Economic And Tech News Points To A Tech Downturn in Europe,...
Picking through economic news this week (French and German growth numbers; financial market turmoil; scattered US indicators) and the vendor announcements from Dell, HP, Lenovo, NetApp, and...
View ArticleAs Salesforce, The SaaS Behemoth Grows, So Does Pressure On Deals
This is the second post in a series on strategies and tactics for negotiating your licensing agreements with software companies including SAP, Salesforce, and Workday.Salesforce is coming off of...
View ArticlePredictions 2019: Transformation Goes Pragmatic
Our Predictions 2019 guide, “Transformation Goes Pragmatic,” is live. What do we mean by pragmatism? A sense of realism, practical steps, a desire for tangible outcomes. It’s a good description for...
View ArticleWhat To Expect On Singles’ Day 2018
Singles’ Day, the world’s largest online shopping festival, is celebrating its 10th anniversary. There’s no doubt that we will see another record-smashing year, although gross merchandise volume (GMV)...
View ArticleDéjà Vu: New Look Reports Even More Store Closures
New Look’s recently announced store closures are not explained uniquely by the growth of eCommerce. In the year leading up to March 2018, the company’s total sales — including online sales — both...
View ArticleArm Yourselves for Healthcare’s Cybersecurity War
The US healthcare industry is a goldmine for industrial hackers. Commandeering hospital systems has become stable and profitable work for those willing to execute these attacks. Despite years of...
View ArticleCustomer Service Robots Rise Up
Automation and AI now impacts every job – including every customer service job. AI handles with increased confidence, repetitive work which allows customer service agents to focus on tasks of greater...
View ArticleNew Look’s CVA is bearing fruit
Earlier last week, UK high street apparel retailer New Look announced plans to close 85 stores, up from the 60 it announced in March. These closures are happening under the auspices of a restructuring...
View ArticleHighlights Of Another Record-Smashing Singles’ Day
I was in Shanghai last weekend to witness the largest 11.11 ever in history. Alibaba breaks another record with 2018 GMV reaching RMB213.5 billion ($30.8 billion), 27% higher than last year’s RMB168.3...
View ArticleAI Tech Shines A Path To Empathetic Triggers
I’ve always been attracted to the power of empathy. That being said, I’m a longtime fan of “soft” skills — skills that are helpful in relationship-building, making me a better friend and (presumably) a...
View ArticleWill SAP’s Acquisition Of Qualtrics Help Propel It Forward In The AOC?
Yesterday, SAP announced that it is acquiring Qualtrics for a hefty $8 billion in cash. For SAP, this does make some sense. SAP is often perceived as being a legacy provider that struggles to play in...
View ArticleGhost In The Machine? No, It’s A Robot, And It Is Here To Help
Just a few years ago, conversations about robotic process automation (RPA) were scattered and far between. Those familiar with RPA had a limited understanding of its potential and at best had carried...
View ArticleeCommerce Will Account For 36% Of Global Fashion Retail Sales By 2022
Fashion is the second-largest retail category after grocery. The eCommerce shift is a significant, palpable movement in most economies. A quarter of clothing, accessories, and footwear (fashion)...
View ArticleRethink The In-House Agency Hype
CMOs Should Rethink Their Efficiency Argument For An Effectiveness Strategy Headlines blustering about in-house agencies have marketers buzzing and agencies fretting. While the in-house trend has grown...
View ArticleExamine The Cybersecurity Risk Ratings Market With The Forrester New Wave™...
The Forrester New Wave™: Cybersecurity Risk Ratings, Q4 2018 Earlier today, we published “The Forrester New Wave™: Cybersecurity Risk Ratings, Q4 2018” evaluation. We take a close look at the nine most...
View ArticleYour People Problem With Emerging Technology And Innovation
Nearly half of the firms we survey are prioritizing innovation as key to their business strategy. When I step back and think about it, the reason for this is easy to understand: Exponential changes...
View ArticleTransform Your Organization From Data-Driven To Insights-Driven
Over the last five years, most large enterprises have slowly but surely matured from being data-aware to data-driven. They all collect data from operational and transactional applications; process the...
View ArticleThe Forrester Wave™: Zero Trust eXtended (ZTX) Ecosystem Providers, Q4 2018 —...
We just wrapped up five months of in-depth research focused on providing some clarity into what technologies from which vendors actually enable Zero Trust (not just talk about it). It didn’t take long...
View ArticleForrester’s First-Ever Data Strategy & Insights Forum — Don’t Miss It!
Today, business users need trusted data fast to make better business decisions, while business technology needs require lowering costs, minimizing complexity, and improving efficiency. In addition, the...
View ArticleThe Shifting Map Of US Tech Talent Offers New Opportunities For Talent-Hungry...
The US tech economy is starting to spread from major cities on the East and West Coasts to inland metro areas. This is great news for American cities, employers, and tech workers. Inland urban centers...
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