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Security Leaders: It’s Time To Facilitate Employee Productivity, Not Hinder It

As new generations enter the workforce, your security strategy needs to meet their needs as well. Get tips on how to strike the right balance in this blog post.

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Words Matter: Inclusive Experiences Start With Inclusive Language

Are you creating inclusive experiences for your customers? Many companies aren’t. For example, here’s a sampling of what we heard when we evaluated typical approaches to collecting personal information...

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A Crack In The Garden Wall

On Friday, US District Judge Yvonne Gonzalez Rogers released her ruling in the suit and countersuit by Epic and Apple. Neither party could claim complete victory. Epic was judged to have breached its...

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For B2B Marketers, This Is The Next Best Thing To Time Travel

It's impossible to know what the future holds for marketing campaigns in development. But you can audit your progress and course-correct when needed.

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Introducing The Forrester Now Tech: Cybersecurity Consulting In APAC – A Push...

I am thrilled to announce the release of our latest Now Tech: Cybersecurity Consulting Services In Asia Pacific, Q3 2021. This report (available to Forrester clients) showcases Forrester’s overview of...

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Wondering If Your Sales Enablement Efforts Are Visible? Try These Four...

Sales enablement can often be a squirrelly thing to quantify. For starters, most practitioners are compensated via the same mechanisms — quota attainment, deal size, sales cycle — that are deployed to...

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How To Join The Connected World With Data And AI

Are you data and AI foundations ready to make the most of the connected intelligence future? Find out in this sneak peek of our upcoming Data Strategy & Insights event.

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Marketers, Sharpen Your Mobile Messages

It's time to meet your customers where they are. Use these five criteria to enhance the efficacy of your mobile messaging practices.

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MRM Is Your Essential Marketing Workhorse In The Pandemic And Beyond

Insulation. Plumbing. Circuit boards. Marketing Resource Management (MRM) tools. All things that aren’t front-and-center but are critical for daily operations. MRM tools are the marketing engine that...

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Industrial IoT Platform Vendors Focus On Getting The Basics Right

In Forrester's 35-criterion evaluation of industrial internet-of-things (IoT) software platform providers, we identified the eight most significant — Bosch, Cisco, GE Digital, Hitachi, PTC, Samsung...

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Conférence Forrester Expérience Client — 30 Septembre/1er Octobre

L’expérience client est la priorité stratégique des dirigeants marketing. C’est moins vrai en France (45% des décideurs) qu’en moyenne dans les autres pays (61%). Les derniers résultats (Septembre...

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CRM And DX Programs Are Set To Collide — Here’s What You Should Do About It

When it comes to your customer engagement strategy, digital experience (DX) and customer relationship management (CRM) teams are often viewed as different breeds with different priorities. DX...

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Your People Are Your Most Important Technology Asset

If you're using emerging technology in the right way, it should unleash creativity in your organization. Find out how.

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Navigate The Storm Of ESG Data

Business leaders will soon need to get on top of ESG data. Regulatory changes and stakeholder expectations are driving the change.

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Common Total Economic Impact™ (TEI) ROI Modeling Questions Answered

Answers to a few common questions that we hear from clients around constructing financial models and common ways in how Forrester approaches modeling them.

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Introducing The Forrester New Wave™: Workday Implementation Partners, Q3 2021

Workday has captured the hearts of many enterprise buyers looking to modernize their employee experience with its human capital management (HCM) software in a way competitors have struggled to match....

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Three Trends Transforming The Video Game Market

Over the past year and a half, we’ve been building out our coverage of the video game market, specifically on how enterprises can model their strategies to take advantage of innovation (see Level Up...

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What’s In A Name? “Product” vs. “Service”

“What’s in a name? That which we call a rose By any other name would smell as sweet.” — William Shakespeare, Romeo and Juliet, Act 2 Scene 2 One conversation I’ve found myself in over the past twenty...

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Stormy Times For Cloud Compliance?

Enterprise Risk Management (ERM) professionals are taking a hard look at compliance in the cloud.

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European Organisations Are Underinvesting In Customer Experience

European organisations are under-investing in customer experience as they see CX improvement as a lower priority than their global peers. This is a mistake.

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